{"id":1410,"date":"2025-04-01T10:54:01","date_gmt":"2025-04-01T10:54:01","guid":{"rendered":"https:\/\/academy.isq.pt\/?page_id=1410"},"modified":"2025-12-23T14:10:06","modified_gmt":"2025-12-23T14:10:06","slug":"livro-de-reclamacoes","status":"publish","type":"page","link":"https:\/\/academy.isq.pt\/en_gb\/livro-de-reclamacoes\/","title":{"rendered":"Livro de Reclama\u00e7\u00f5es"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1410\" class=\"elementor elementor-1410\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"has_ae_slider elementor-element elementor-element-815dd7b e-flex e-con-boxed ae-bg-gallery-type-default e-con e-parent\" data-id=\"815dd7b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_ae_slider elementor-element elementor-element-359a9e1 e-con-full e-flex ae-bg-gallery-type-default e-con e-child\" data-id=\"359a9e1\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-562077c elementor-widget elementor-widget-spacer\" data-id=\"562077c\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ea9563 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2ea9563\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Livro de Reclama\u00e7\u00f5es<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_ae_slider elementor-element elementor-element-6115d85 e-flex e-con-boxed ae-bg-gallery-type-default e-con e-parent\" data-id=\"6115d85\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_ae_slider elementor-element elementor-element-2891165 e-con-full e-flex ae-bg-gallery-type-default e-con e-child\" data-id=\"2891165\" data-element_type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10e0deb elementor-widget elementor-widget-heading\" data-id=\"10e0deb\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">ISQ ACADEMY<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bc4aea elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6bc4aea\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Livro de Reclama\u00e7\u00f5es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f41cf11 elementor-widget elementor-widget-spacer\" data-id=\"f41cf11\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c70892b elementor-widget elementor-widget-text-editor\" data-id=\"c70892b\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">Nos termos da legisla\u00e7\u00e3o aplic\u00e1vel, a ISQ Academy disponibiliza um <strong>Livro de Reclama\u00e7\u00f5es Eletr\u00f3nico<\/strong>, onde pode submeter as suas reclama\u00e7\u00f5es ou elogios de forma digital. Caso pretenda apresentar uma reclama\u00e7\u00e3o, pode faz\u00ea-lo atrav\u00e9s do seguinte link:<\/p><p><a href=\"https:\/\/www.livroreclamacoes.pt\/Pedido\/Reclamacao\"> Online Complaints Book <\/a><\/p><p>Tamb\u00e9m pode apresentar a sua reclama\u00e7\u00e3o presencialmente nas nossas instala\u00e7\u00f5es ou atrav\u00e9s dos seguintes contactos:<\/p><p>Email: isqacademy@isq.pt<br \/>Telefone: (+351) 214 234 000<\/p><p>(cost of calls to the national fixed network)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Livro de Reclama\u00e7\u00f5es ISQ ACADEMY Livro de Reclama\u00e7\u00f5es Nos termos da legisla\u00e7\u00e3o aplic\u00e1vel, a ISQ Academy disponibiliza um Livro de Reclama\u00e7\u00f5es Eletr\u00f3nico, onde pode submeter as suas reclama\u00e7\u00f5es ou elogios de forma digital. Caso pretenda apresentar uma reclama\u00e7\u00e3o, pode faz\u00ea-lo atrav\u00e9s do seguinte link: Livro de Reclama\u00e7\u00f5es Online Tamb\u00e9m pode apresentar a sua reclama\u00e7\u00e3o presencialmente [&hellip;]<\/p>","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1410","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.8 (Yoast SEO v25.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Livro de Reclama\u00e7\u00f5es - ISQ Academy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/academy.isq.pt\/en_gb\/livro-de-reclamacoes\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Livro de Reclama\u00e7\u00f5es\" \/>\n<meta property=\"og:description\" content=\"Livro de Reclama\u00e7\u00f5es ISQ ACADEMY Livro de Reclama\u00e7\u00f5es Nos termos da legisla\u00e7\u00e3o aplic\u00e1vel, a ISQ Academy disponibiliza um Livro de Reclama\u00e7\u00f5es Eletr\u00f3nico, onde pode submeter as suas reclama\u00e7\u00f5es ou elogios de forma digital. Caso pretenda apresentar uma reclama\u00e7\u00e3o, pode faz\u00ea-lo atrav\u00e9s do seguinte link: Livro de Reclama\u00e7\u00f5es Online Tamb\u00e9m pode apresentar a sua reclama\u00e7\u00e3o presencialmente [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/academy.isq.pt\/en_gb\/livro-de-reclamacoes\/\" \/>\n<meta property=\"og:site_name\" content=\"ISQ Academy\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-23T14:10:06+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/academy.isq.pt\/livro-de-reclamacoes\/\",\"url\":\"https:\/\/academy.isq.pt\/livro-de-reclamacoes\/\",\"name\":\"Livro de Reclama\u00e7\u00f5es - ISQ Academy\",\"isPartOf\":{\"@id\":\"https:\/\/academy.isq.pt\/#website\"},\"datePublished\":\"2025-04-01T10:54:01+00:00\",\"dateModified\":\"2025-12-23T14:10:06+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/academy.isq.pt\/livro-de-reclamacoes\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/academy.isq.pt\/livro-de-reclamacoes\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/academy.isq.pt\/livro-de-reclamacoes\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/academy.isq.pt\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Livro de Reclama\u00e7\u00f5es\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/academy.isq.pt\/#website\",\"url\":\"https:\/\/academy.isq.pt\/\",\"name\":\"ISQ Academy\",\"description\":\"A Sua Academia para a Tecnologia e para as Pessoas.\",\"publisher\":{\"@id\":\"https:\/\/academy.isq.pt\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/academy.isq.pt\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/academy.isq.pt\/#organization\",\"name\":\"ISQ Academy\",\"url\":\"https:\/\/academy.isq.pt\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/academy.isq.pt\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/academy.isq.pt\/wp-content\/uploads\/2025\/03\/isqlogo.svg\",\"contentUrl\":\"https:\/\/academy.isq.pt\/wp-content\/uploads\/2025\/03\/isqlogo.svg\",\"width\":800,\"height\":800,\"caption\":\"ISQ Academy\"},\"image\":{\"@id\":\"https:\/\/academy.isq.pt\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Livro de Reclama\u00e7\u00f5es - ISQ Academy","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/academy.isq.pt\/en_gb\/livro-de-reclamacoes\/","og_locale":"en_GB","og_type":"article","og_title":"Livro de Reclama\u00e7\u00f5es","og_description":"Livro de Reclama\u00e7\u00f5es ISQ ACADEMY Livro de Reclama\u00e7\u00f5es Nos termos da legisla\u00e7\u00e3o aplic\u00e1vel, a ISQ Academy disponibiliza um Livro de Reclama\u00e7\u00f5es Eletr\u00f3nico, onde pode submeter as suas reclama\u00e7\u00f5es ou elogios de forma digital. Caso pretenda apresentar uma reclama\u00e7\u00e3o, pode faz\u00ea-lo atrav\u00e9s do seguinte link: Livro de Reclama\u00e7\u00f5es Online Tamb\u00e9m pode apresentar a sua reclama\u00e7\u00e3o presencialmente [&hellip;]","og_url":"https:\/\/academy.isq.pt\/en_gb\/livro-de-reclamacoes\/","og_site_name":"ISQ Academy","article_modified_time":"2025-12-23T14:10:06+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/academy.isq.pt\/livro-de-reclamacoes\/","url":"https:\/\/academy.isq.pt\/livro-de-reclamacoes\/","name":"Livro de Reclama\u00e7\u00f5es - ISQ Academy","isPartOf":{"@id":"https:\/\/academy.isq.pt\/#website"},"datePublished":"2025-04-01T10:54:01+00:00","dateModified":"2025-12-23T14:10:06+00:00","breadcrumb":{"@id":"https:\/\/academy.isq.pt\/livro-de-reclamacoes\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/academy.isq.pt\/livro-de-reclamacoes\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/academy.isq.pt\/livro-de-reclamacoes\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/academy.isq.pt\/"},{"@type":"ListItem","position":2,"name":"Livro de Reclama\u00e7\u00f5es"}]},{"@type":"WebSite","@id":"https:\/\/academy.isq.pt\/#website","url":"https:\/\/academy.isq.pt\/","name":"ISQ Academy","description":"A Sua Academia para a Tecnologia e para as Pessoas.","publisher":{"@id":"https:\/\/academy.isq.pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/academy.isq.pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/academy.isq.pt\/#organization","name":"ISQ Academy","url":"https:\/\/academy.isq.pt\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/academy.isq.pt\/#\/schema\/logo\/image\/","url":"https:\/\/academy.isq.pt\/wp-content\/uploads\/2025\/03\/isqlogo.svg","contentUrl":"https:\/\/academy.isq.pt\/wp-content\/uploads\/2025\/03\/isqlogo.svg","width":800,"height":800,"caption":"ISQ Academy"},"image":{"@id":"https:\/\/academy.isq.pt\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/academy.isq.pt\/en_gb\/wp-json\/wp\/v2\/pages\/1410","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/academy.isq.pt\/en_gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/academy.isq.pt\/en_gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/academy.isq.pt\/en_gb\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/academy.isq.pt\/en_gb\/wp-json\/wp\/v2\/comments?post=1410"}],"version-history":[{"count":13,"href":"https:\/\/academy.isq.pt\/en_gb\/wp-json\/wp\/v2\/pages\/1410\/revisions"}],"predecessor-version":[{"id":5943,"href":"https:\/\/academy.isq.pt\/en_gb\/wp-json\/wp\/v2\/pages\/1410\/revisions\/5943"}],"wp:attachment":[{"href":"https:\/\/academy.isq.pt\/en_gb\/wp-json\/wp\/v2\/media?parent=1410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}